Chatimity’s multipurpose AI-based bot, MITI, uses a combination of NLP and AI technologies to hold conversations across thousands of users in real-time Freshdesk,*a*leading provider of cloud-based customer*engagement software, has*announced the acquisition of Chatimity, a social chat platform that*developed artificial intelligence (AI) and chatbot technology. At Freshdesk, the*Chatimity team will work towards enhancing the company’s live...
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The post Ask Me Anything: Freshdesk acquires Chatimity to strengthen AI capabilities in chat appeared first on e27.
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